The day your bins are collected depends on where you live.
Please read instructions on how to properly put out your bin or if you have a missed collection.
Instructions for Putting out your Bins
Bins should be put out the night before collection day.
They should be placed out on the nature strip:
- parallel to the kerb with the lid opening onto the road
- away from overhead trees
- away from power poles or street signs
- away from parked cars
- spaced at least 300mm away from other bins
If you have a Missed Bin Collection
There are several reasons why your bin(s) may not have been emptied:
- Bin not placed out in time for collection
- Bin was placed out on the wrong night or wrong week
- Bin was contaminated
- Bin was too heavy or contained inappropriate materials
- Bin was not easily accessible
- Bin was not placed on street correctly
If a bin is not emptied because of points 3 to 6, a sticker will be placed on your bin so you know.