Digital Certificate Help Desk

young man looking as his mobile phone

Need to set up a Digital Vaccination Certificate but don’t know how? Drop-in sessions available for free assistance with providing your COVID-19 vaccination status. You will also be helped with loading your certificate into the Services Victoria app.

You will need

  • Medicare card or Individual Healthcare Identifier (IHI)
  • Identification such as passport, driver license and/or visa


Registrations are not required for this event.


This program will be delivered in person at the locations listed below.

For more information or assistance with technical queries phone 1300 630 920 during opening hours.

Free event. No registration required.
In person event at venues.
Date Description

9am-6pm Friday 3 December

9am-1pm Monday 6 December to Friday 10 December 

Event Date and Time
Add to Calendar Disabled

Springvale Library

5 Hillcrest Grove, Springvale VIC 3171, Australia

Dandenong Library

Lonsdale St, Dandenong VIC 3175, Australia