Ask a Librarian
Learning Help for Adults
Library provides help with resumes, forms, letters, assignments or general questions.
Please phone the library on 1300 630 920 during opening hours to leave your name and phone number or email to get help.
Staff will contact you by phone or by email within 48 hours.
Library Tech Assist
Library Tech Assist is available to all library members at the following times and locations.
Monday 2pm-4pm Dandenong Library
Tuesday 2pm-4pm Dandenong Library
Wednesday 2pm-4pm Springvale Library
Thursday 2pm-4pm Dandenong Library
Friday 2pm-4pm Springvale Library
The Library Tech Assist team can assist with:
- Accessing library eResources such as Kanopy, BorrowBox or Studiosity
- Setting up an email account
- Installing apps on phones or tablets
- Using social media platforms such as WhatsApp, Facebook, Viber, Facetime and more.
To access this service, drop in during one of the times listed above, or phone the library during opening hours on 1300 630 920 to make a booking in advance.
Clear Pronunciation 1
Credo Reference promotes knowledge building, problem solving and critical thinking to give people the information skills necessary for success throughout their academic, professional and personal lives.
Infobase eBooks provide reference material for junior primary level and older.
Informit provides access to full-text journals covering a wide range of topics including Arts, Humanities, Families and Social Sciences published by RMIT.
Kanopy allows you to stream the most acclaimed movies and documentaries from award-winning filmmakers, and experience the best in independent, classic film, and world cinema.
Topics include instructional films and lessons, global studies and languages.
Hello Australia is a series of programs showing how the English language works and how it is used in Australia.
ESL and Languages
ESL and Languages is a comprehensive collection of language study films, incorporating ESL Basic English Series and a wide range of documentaries exploring language and culture.
LinkedIn Learning provides access to software, creative and business skills tutorials.
Mango prepares learners for realistic conversations and communication in over 70 world languages.
Road to IELTS
Road to IELTS prepares students for general and academic IELTS exams.
Studiosity provides personalised help to students.
Connect Live service is the best way of getting help in a wide range of subjects including maths, chemistry, physics, business studies and more.
For guidance on an essay or assignment writing, please upload it to Studiosity to receive detailed feedback within 24 hours.