Business Permit Support Service

Business Permit Support Service

The 'Business Permit Support Service' helps people who want to start, expand, or buy a business.

The team will let you know what permits and registrations you need.

This is the first and best contact at Council for Business Permit information before you:

  • Sign a contract, lease or purchase agreement
  • Begin or start any fit-out or work on your premise
  • Start operating your business

Talk to Council First

Your business location and how you operate can result in the need for one or more permits issued by Council.

Different teams in Council issue different permits:

For example:

  • Planning - for land use, signage and parking
  • Building - to comply with the building legislation
  • Public Health - to comply with 'The Food Act’ and ‘Public Health and Wellbeing Act'
  • Local Laws - for community safety

The Business Permit Support Service will talk to all the departments for you. This can save you time and money. We are your one point of contact as you start your process to begin, grow or buy a business.

Find out what permits you may need by completing the Business Permit Checklist below.

 Business Permit Checklist

The Checklist takes less than five minutes to complete. It will give you clarity about the permits you may need.

Our business team will then call you within 3 working days to:

  • Discuss your proposal in more detail
  • Talk to you about the permits you may need
  • Help you through the permit application process from the beginning

If you need help completing the Business Permit checklist, contact us via email business@cgd.vic.gov.au or telephone 8571 1550.

Watch the video below to learn how Council can help you.

Types of permits to operate a business

Below is a list of possible permits that you may need to start your business. Please select individual subject areas to learn more.

For any further enquiries contact the Business team via email business@cgd.vic.gov.au or telephone 8571 1550.

On

Planning

Town Planning and Statutory Planning are the two departments responsible for considering applications that require a planning permit, including applications to build or extend a building, open a business, or erect advertising signage. Put simply, they are assessing the use of the land.

If you are considering working from home, or moving your business from home into another area, or undertaking buildings and works, or business signage, you may need a planning permit.

Applications for planning permits are assessed against the policies and controls in the Greater Dandenong Planning Scheme.

Read more information on planning permit fees and information guides

Apply for a planning permit

For any planning permit enquiries contact Council on 8571 1000.

Building

A building permit is required before commencement of most building work. The definition of 'building work' in the legislation includes new buildings, demolition and/or alteration. In many cases the builder or architect/draftsperson obtains the permit on behalf of the property owner.

Building permits are issued by building surveyors.

Find a Building Surveyor

If a planning permit is required, this will have to be obtained before a building permit can be issued. After receiving your planning permit (if required), you must then apply for a building permit via a private building surveyor.

For more information visit Building Services.

Register a Food Business

If you are planning on operating a food business you are required to be registered under either the Food Act 1984 of Public Health and Wellbeing Act 2008.

Apply for Pre-Registration Assessment

For further information visit the Register a Food Business webpage.

Temporary and Mobile Food Operators

If you are planning on operating a temporary or mobile food premises you must be registered on the State Government website, Streatrader.

Apply for Streatrader Registration

For further information visit Temporary and Mobile Food Operators.

Purchase an existing Food Health or Accommodation Business

If you are considering buying a business which is registered with the City of Greater Dandenong, it is recommended you organise a Council inspection and premises report prior to purchase. 

The inspection conducted will only assess the requirements under the Food Act 1984 and/or Public Health and Wellbeing Act 2008. If you need information about compliance with Council’s Building and/or Planning Department requirements, you will need to contact these departments separately.

For more information visit Purchasing a Food, Health or Accommodation Business Registration.

Register a Beauty Business

If you are planning on operating a Personal Care and Body Art Premises, you are required to be registered your business under The Public Health and Wellbeing Act 2008.

Apply for Pre-Registration Assessment - 228KB

For more information visit Register a Personal Care Business.

Footpath Trading

If you would like to have an advertising sign, goods for sale, outdoor dining or Itinerant Trade (mobile food van) on a footpath road or public place, you may need a Local Laws permit.

Apply for Footpath Trading Permit

For more information visit Trading in Greater Dandenong

Register an Accommodation Business

If you are planning on operating a Personal Care and Body Art Premises, you are required to be registered under The Public Health and Wellbeing Act 2008.

Apply for Pre-Registration Assessment - 228KB

For more information visit Register a Prescribed Accommodation Business.

Outdoor Dining

If you would like to have outdoor dining, on a footpath road or public place you may need a Local Laws permit.

Apply for a Footpath Trading Permit

For more information visit Outdoor Dining and Trading in Greater Dandenong

Itinerant Trading Permit - Mobile Food Van/Stall

If you would like to have Itinerant Trade (mobile food van) you may need a Local Laws permit.

Apply for a Itinerant Trading Permit

For more information visit Trading in Greater Dandenong

Liquor Licence

If you are selling or serving alcohol as part of your business, by law a liquor licence required.

Visit Victorian Gambling and Casino Control Commission (VGCCC) website to read information about what liquor licence you need.

A planning permit is also generally required to sell and provide alcohol to the public. 

Read Council's information guidelines for Liquor-Related Planning Permit Applications - 650KB

For more information, please visit the Victorian Commission for Racing, Gaming and Liquor website.

Busking

If you would like to busk on a footpath road or public place you may need a Local Laws permit.

Apply for a Busking Permit

For more information visit Trading in Greater Dandenong webpage.

Civil Works

If you planning to do works off your premises, for example widening your driveway, you will require a Civil Works Permit.

Apply for a Civil Works Permit

For further information visit the Civil Works Permit webpage

Domestic Animal Businesses

If your business involves domestic animals (pet shop, breeding, boarding, shelters) you will need to register your business with Council.

Download Domestic Animal Business Registration Application Form - 380KB

For more information visit Domestic Animal Businesses.