How do I cancel my pet registration?
Pet registration can be cancelled if the pet has a new owner, no longer lives in Greater Dandenong, or has passed away.
To cancel the registration, complete the Pet Registration Change of Details form below:
Pet Registration Change of Details Form - 268KB
Forms can be returned via email or post to:
Email: council@cgd.vic.gov.au
Mail:
City of Greater Dandenong
PO Box 200
Dandenong 3175
Refund Policy
- Refunds are only available within the first six months of the registration year, or within six months from the date when a pet is first registered with Council.
- Refunds only available if amount is over $10 and do not include the State Government Levy.
- Desexed/Obedience Trained pets - Where registration has already been paid and a pet has subsequently been desexed or trained in accordance with the requirements of the Domestic Animals Act, the pet owner must notify Council in writing within six months from date of desexing/completion of training. A desexing/obedience training certificate will need to be provided. The refund amount is the difference between the full fee and the reduced fee.
- Deceased pets – Pet owner must notify Council in writing within six months from date of pet’s passing. 50 per cent of the fee will be paid.
- If registration is paid prior to the commencement of the registration period, and the animal passes away before the new registration year starts, a full refund of the fee will be made.