What to do if you lose your pet
Head to facebook.com/greaterdandenongpets and like our 'Greater Dandenong Lost and Found Pets' page.
Our Animal Management officers post photos of the animals they have found here and the community can do the same if the have lost or found pets. It's one way we are working to get owners and pets reunited sooner.
If you lose your pet you should first contact the Council Pound.
Address: 920 Thompsons Road, Cranbourne
Phone: 9702 8055
Hours of business: Monday to Friday 10am-6pm, Saturday and Sunday 9am-1pm, closed public holidays
If they don't have your pet there
You can also check the following centres to see if your pet has been taken there:
- Australian Animal Protection Society
26 Aegean Court Keysborough
Phone: 9798 8415
Corner Burwood Highway and Middleborough Rd, East Burwood
Phone: 9224 2222
- Peninsula Animal Aid
1030 Robinsons Road Pearcedale
Phone: 5978 6706
Found a pet?
If you find a dog or cat you must, as soon as is reasonably possible, contact Council on 8571 1000.
If you find a dog or cat, make sure you do not keep it unlawfully. Council Officers have the resources at their disposal to make every effort to locate and contact the owner as quickly as possible to enable the owner to be reunited with their pet.
Impound fees - Animals
Found a dog?
Residents will usually ring Council first when their animal is lost. If you find a dog during normal business hours, contact Council on 8571 1000 and we will arrange to collect it and try to find the owner. Animal Management Officers carry microchip scanners with them and can often locate the owner within minutes of scanning the animal.
If you find a dog after 5pm (including weekends), we ask that you hold onto the animal until the following morning when we will collect it and try to locate an owner. Christmas day and Good Friday are restricted to emergency calls only and animals are not collected until the following day.
Alternatively, we have formal agreements with most of the vet practices in our municipality, including a 24 hour vet practice. The staff at these clinics have access to current data so they can check on the registration status of the animal. The agreement enables them to take in stray pets and return them directly to their owner if they are currently registered. If no owner can be identified, the staff will call Council to collect the animal during normal business hours.
We return as many dogs as possible directly back to their owners. In most cases, where the dog is currently registered and there is no prior history of the dog escaping, we return it directly to its owner free of charge.
Found a cat?
Cats can only be collected if they are trapped in a Council approved cat trap. For Occupation Health and Safety reasons, and to minimise stress to the animals, they are not handled and scanned for a microchip until they have calmed down at the pound.
Unfortunately, around 75 per cent of impounded cats are assessed as un-owned/feral and so are not able to be kept as pets. For more information on what you can do to help with stray cats visit the Who’s for Cats? website.