
Greater Dandenong City Council has taken out a national award for a program connecting more than 1000 vulnerable individuals and families to essential support services.
The Community Connector Program won the local government category at the 2025 Welcoming Cities Awards for Change.
Greater Dandenong Mayor, Councillor Jim Memeti said the program began as a temporary measure in response to COVID but evolved into a permanent service. “Through word of mouth this program has become an invaluable tool to help support those most in need,” Cr Memeti said.
The grassroots approach has seen partnerships formed with more than 50 organisations. “By breaking down language and cultural barriers and raising awareness the program has become a trusted point of contact, improving access to vital services such as material aid, housing support and health,” the Mayor added.
A key focus of the program has been helping families from Afghanistan who have arrived since 2021. More than 700 individuals have received support in areas such as education, employment, social connections and navigating complex systems like the NDIS.
The program has inspired others and created a ripple effect of support in the community The Welcoming Cities Award was presented to Council’s Community Connector officer Arif Azizi at an award ceremony in Sydney last week.
Welcoming Cities is a national network of local government bodies who are committed to an Australia where everyone can belong and participate in social, cultural, economic and civic life.

Arif Azizi accepting the Welcoming Cities award in Sydney.