Dandenong Civic Centre and Harmony Square

Customer Portal

Greater Dandenong residents and rate-payers can now manage council-related tasks and services online.

  • View your rates balance and set up flexible payments.
  • Check your bin day to know what bin needs to be put out.
  • View all of your customer service requests.
  • Quickly access your local Councillor's information.
  • See upcoming community events and more...

Sign up now: portal.greaterdandenong.vic.gov.au

image of phone logged into portal

If you have any questions, please contact our Customer Service Team on 8571 1000 or via email council@cgd.vic.gov.au

Frequently Asked Questions


I am having some difficulties signing up. Where can I go for help?

Please send an email to (portalsupport@cgd.vic.gov.au) and one of our team will help you. 

I have registered but am having trouble. How can I get help?

If you are already logged use the help button on the site as that comes straight to the team to respond.

I don't have an email address. Can I still reigster?

At this stage you will need an email address to register. We may look at alternatives in the future.