The Department of Energy, Environment and Climate Action supports thriving, productive and sustainable communities, environments and industries.
Greater Dandenong residents can apply for help with paying energy bills, making it easier to keep homes cool this summer with the following two programs below. Please check eligibility requirements.
$100 Power Saving Bonus
The Power Saving Bonus program provides a payment of $100 for eligible Victorian concession card households to ease cost-of-living pressures and encourages Victorians to compare their household energy prices and save money.
Eligible concession card holders in Victoria can submit an application for the $100 Power Saving Bonus through the Victorian Energy Compare website.
Eligibility
To be eligible for the $100 Power Saving Bonus, Victorian households need to:
- Have a recent residential electricity bill
- Hold one of the following concession cards:
- Health Care Card
- Pensioner Concession Card
- Veterans’ Affairs Pensioner Concession Card
- Veterans’ Affairs Gold Card; and - Only one payment per household is available.
Visit the State Government's Victorian Energy Compare website.
Energy Assistance Program
The Energy Assistance Program is a free over-the-phone service designed to support Victorians who are having trouble paying their energy bills.
The program covers energy debt, getting the best offer, saving energy, and negotiating with energy companies.
About the Energy Assistance Program
The program provides Victorian households assistance to:
- Help navigate the energy market and access critical energy affordability supports.
- Manage the rising cost of living by saving money on energy bills.
- Better understand consumer rights and protections and have the confidence to take part in the energy market more often.
Eligibility
The program is designed for low-income households and households experiencing hardship, including those who haven't engaged recently or ever in the retail energy market.
To access the program, you should:
- Hold a Commonwealth Government Concession card; or
- Be struggling or expecting to struggle to pay your energy bill.
How you can access assistance
To speak to an energy advocate, telephone 1800 161 215 – Monday to Friday 9am – 5pm (except public holidays) to book a telephone appointment.
Residents will require a recent copy of an electricity or gas bill. If you are unable to provide a recent copy of a bill, a representative will be able to request a copy of your bill from your current retailer.
The Energy Assistance Program is delivered in partnership with community partner Anglicare Victoria.
Visit the State Government's Energy, Environment and Climate Action website.
