two people connecting via touching hands

Mental Health Services

Feeling sad, worried, frustrated or anxious during a time of high stress is not unusual. If you find yourself feeling overwhelmed by these feelings, or if they are impacting on your daily life, it can be helpful to speak to someone who can provide listen and provide support.

While the City of Greater Dandenong is not a direct service provider in the area of mental health, Council has a role in promoting the mental health and wellbeing of its residents.

The following services are available for community members to contact.

Support services

Lifeline - Telephone 13 11 44 

Beyond Blue - Telephone 1300 224 636 

Health to Health 

Head to Help - Telephone 1800 595 212 

Partners in Wellbeing (Wellbeing coaching for anyone who has been impacted by the COVID-19 pandemic; 16 years and older)   Telephone: 1300 375 330

Parentzone - Telephone 1800 809 722  

Children and young people

Headspace (ages 12-25) - Telephone 1800 650 890 

Kids Help Line (5-25 years) - Telephone 1800 55 1800   



Parentline - Telephone 13 22 89 

PANDA - Telephone 1300 726 306 

Older residents

Elder Abuse Hotline - Telephone 1800 44 11 

LGBTIQA+ community members

Qlife - Telephone 1800 184 527 

Culturally and linguistically diverse communities

HeartChat - Multicultural Mental Health 

Crisis Services 

SuicideLine - Telephone 1300 651 251 (Seven days a week all day)

Emergency - Telephone 000



COVID-19 translated resources for Families

These COVID-19 resources have been translated into 18 languages and are available for you to share with the parents and families you work with.

Emerging Minds has developed a toolkit which includes a range of resources to help practitioners and families navigate child mental health during the COVID-19 pandemic.

Helping children cope with stress during the Coronavirus (COVID-19) pandemic fact sheet

This fact sheet, adapted from the World Health, provides tips for parents and carers to help support their children who may be feeling stressed due to COVID-19.

Using play to support children during the Coronavirus (COVID-19) pandemic fact sheet

This fact sheet has five tips to help parents and carers use play to support children’s mental health during COVID-19.